Terms and Conditions

PRIVACY:

The privacy of your personal information is veryimportant to us. Under no circumstances do we sell or rent yourpersonal data to any third parties. We value your trust and will workto protect the privacy of any personal information. We use theinformation collected on this website solely to process a customerorder or to contact the customer if there is a problem with theorder.

SAFETY:

This website takes all measures to protect theinformation of our users. Sensitive information is encrypted andprotected by the best encryption software in the industry - SecureSockets Layer (SSL) encryption.

ORDER:

Online: The minimum order requirement is $ 50. Aftercompleting your purchase, your cart will display the final price ofyour order, including shipping and tax (if applicable). Shipping isfree. If you want to continue ordering, simply press the button forpayment via PayPal, Zelle or fill in your credit card details.Verification and payment takes place via the secure Square platform.We have no access to your credit card information.

TO CHANGE THE DELIVERY ADDRESS:

If your order has not yet been sent, we can change thedelivery address via email (info@shbodycandles.com)

CANCEL AN ORDER:

If your order has not yet been shipped, we can cancelyour order via email (info@shbodycandles.com)

QUANTITY AND PRICE ADJUSTMENT:

We have the right to reduce the quantity in your orderif there are not enough items in stock. You will be refunded formissing items in your order.

METHOD OF PAYMENT:

We accept credit cards: Visa, Master Card,Discover and American Express. You can also pay online using Pay Palor Zelle In Zelle - use as a contact info@shbodycandles.com. Allorders are shipped upon receipt of payment!

CLAIMS:

With the exception of the product received damagedduring shipment, all sales are final. In the event of damage to theproduct, you must notify us by email within 24 hours of receiving theshipment in order to be eligible for a refund or exchange. Keep thedamaged product and / or a clear photo of the product and thecondition of the box until you speak or receive an e-mail responsefrom one of our representatives. If you want to send the complaint bye-mail, please contact us and provide as much detail as possible.Received damaged product can either be replaced with the same productor the purchase price can be refunded at the discretion ofSHbodycandles.com For all orders we double check the exact quantity,but if you do not receive the invoiced quantities, please contact usimmediately.